Shipping policy
Shipping
1. Shipping Coverage
- We ship throughout the European Economic Community, the United States and the rest of the world.
- Other international shipments are available to certain countries. Check the list of available destinations during checkout.
2. Processing Time
- Orders are processed within 1 business day after payment confirmation.
- Orders placed on weekends or public holidays will be processed the following business day.
3. Estimated Delivery Times
- Shipping to Spain and Portugal: 24/48 hours
- Shipping to the European Economic Community: 3-7 business days.
- International shipping: 7-10 business days, depending on the destination.
Note: Delivery times may vary due to external factors such as weather, customs or peak seasons.
4. Shipping Costs
- We offer shipping rates calculated according to the location and weight of the package.
- Free shipping on orders over 40 Euros throughout the European Economic Community
5. Shipment Tracking
- Once your order has been shipped, you will receive an email with the tracking number and a link to track your package in real time.
6. Customs and Taxes
- For international orders, the customer is responsible for any customs fees, taxes or additional charges that may apply in the destination country.
7. Shipping Issues
- If your package is delayed, lost or arrives damaged, please contact us immediately at info@intoyou.eu
- We strive to resolve any inconvenience as soon as possible.
8. Exceptions and Restrictions
- We are not responsible for shipments that cannot be delivered due to incorrect information provided by the customer.
For any questions or additional inquiries, contact us at info@intoyou.eu or by phone at +34 96 6758000.