Frequently Asked Questions

Intoyou® is a European brand specialising in premium smart intimate toys. Our products combine elegant design, advanced technology and safe materials to offer modern, intense and controlled intimate experiences. Intoyou® was founded with a clear philosophy: to create reliable, durable and discreet products for people who value both quality and peace of mind when buying and using intimate technology.

The main difference is the balance between experience, technology and safety. Intoyou® does not compete on price but on offering a complete experience: stable connectivity, a free app with no subscriptions, medical grade materials, careful design and strict compliance with European regulations. We also offer real, accessible customer service.

Yes. Intoyou® operates under European law and complies with CE marking and data protection regulations (GDPR). We sell thousands of units every year and work to quality standards designed to reduce issues and ensure a positive customer experience.

Yes. All products are made from medical grade, hypoallergenic silicone, free from phthalates and harmful substances. The materials have been chosen for safe, skin friendly intimate use.

Yes. Many customers start their experience with Intoyou®. Intensity levels are progressive, operation is intuitive and no technical knowledge is needed.

No. They use quiet, high performance motors designed to deliver power without annoying noise.

Most models are water resistant or submersible, which makes them easy to clean and suitable for use in the shower or bath.

Intoyou® toys use the ActiveJoy® app, a technology platform designed specifically to control smart intimate toys.

ActiveJoy® lets you control the toy from your smartphone, adjust intensity, create custom patterns and, on compatible models, share control with another person, even remotely.

Yes. ActiveJoy® is 100% free, with no subscriptions or hidden charges.

Yes. ActiveJoy® complies with the European GDPR and does not store intimate or sensitive data. It needs no account or personal data to work, and no registration or email address.

Yes. ActiveJoy® is compatible with iOS and Android. We recommend keeping your operating system up to date.

Yes. All Intoyou® toys have physical controls. The app is an extra, not a requirement.

Yes. Many products are designed for use by couples, allowing for consensual shared experiences.

Yes. All orders are shipped in neutral packaging, without logos or references to the contents.

Orders are shipped from the European Union, in compliance with EU regulations.

Orders are normally prepared within a maximum of 48 business hours.

Yes. All Intoyou® products come with a three (3) year warranty in all cases, in accordance with current European regulations. During this period, any manufacturing defects will be handled quickly and efficiently by our customer service team.

For hygiene and safety reasons, unsealed intimate products cannot be returned, except in the case of a manufacturing defect.

Accessories Unlimited, S.L.
Carretera de Catral, nº 61
03360 Callosa de Segura, Alicante, Spain
Email: info@intoyou.eu
Phone: +34 966 758 000
Our team is available to answer your questions before and after your purchase.

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